Aligner Treatment Terms & Retention

Aligner Treatment & Refinements

We’re committed to helping you achieve the best possible outcome from your aligner treatment.

As part of your treatment plan, refinement aligners may be provided if clinically appropriate, subject to the limits of your selected treatment tier:

• Depending on your plan, you are eligible for up to one (1) or two (2) rounds of refinements
• Refinements are intended to improve the final result during active treatment and are not unlimited

To remain eligible for refinements, the following conditions apply:

• Aligners must be worn for a minimum of 22 hours per day throughout treatment
• You must notify us within 3 days of completing your final aligner if you believe refinements are needed
• Refinements must be initiated within 14 days of finishing treatment; requests outside this window may incur additional fees
• Use of the ScanBox and Dental Monitoring app is required
• Scans must be submitted every two weeks, or as instructed by our clinical team
• Missed scans may make you ineligible for included refinements, and additional charges may apply

Once your included refinement rounds have been used, any further aligners will be subject to additional fees.

Tooth Position With Retainers

Once post-treatment retainers have been purchased, we guarantee the quality and durability of the retainer materials when used as directed.

Long-term tooth stability depends on consistent retainer wear. To support this, the following conditions apply:

• Coverage applies only to teeth retained by a bonded wire retainer or a aalto plastic retainer that is replaced every 6 months
• You must maintain good oral hygiene and regular dental care
• Any damage, brittleness, or loosening of retainers must be reported to aalto promptly
• Plastic retainers must be worn for at least 8 hours every night, following the 6-week passive healing phase, on an ongoing basis